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Order Cancellation

Cancellation Order

To cancel an order, if you please contact us immediately. Cancelled orders that have not been shipped will be refunded with a deduction of 6% of the order (s) total price regarding cancellation fees. The cancellation fees are charged to cover administrative costs and transaction costs associated with cancellation of order (s).

We process all orders within 6-8 hours after orders been placed, so we can not in able to cancel an order after being placed. I hope you can understand this key point.

In addition, we can not accept cancellations for products that have already been delivered, and our return policy applies in this case.

Duplicates mandates

From time to time we received Duplicate controls (two or more very similar orders) placed in a short time of each other by customers. For reasons of security we do not have access to customer credit card details and all payments for orders are approved by customers themselves.

Our preparation process controls are automated and we are unable to take double orders unless alerted by customers. We can not guarantee that we will read the request to cancel a duplicate order before the order being shipped as we try to process all orders as quickly as we can.